Support
Need help with reminders, exercises, Apple Health, or Vision Screening? Write to us and include your iPhone model and iOS version when relevant.
Email hello@planeandladybird.comReminders are not appearing
Open iOS Settings → Notifications → Occhi di lupo and allow notifications. Also check your Focus modes. iOS controls final notification delivery.
Vision Screening cannot measure distance
Keep the front of the phone facing you, use even lighting, and make sure camera access is allowed. Hardware support varies by iPhone model. The app will explain which condition needs attention before starting.
Apple Health is not recording sessions
Enable Apple Health in Occhi di lupo settings, then confirm Mindful Sessions permission in the Health app. Health integration is optional.
Medical questions
We cannot diagnose symptoms or interpret results as medical advice. For sudden vision changes, pain, flashes, injury, or persistent concern, contact a qualified eye-care professional promptly.